The Impact of Implementing the Electronic Banking System on the Performance of the Libyan Banking Sector

Abstract

The study aimed to measure the impact of implementing the electronic banking system on the performance of the Libyan banking sector - in its functional and financial dimensions - as a field study on the four most prominent commercial banks operating in the city of Sirte, The study adopted the descriptive analytical approach as a methodology for the study, To achieve this objective, the study used a questionnaire form designed specifically for this purpose, in addition to using some statistical and mathematical methods related to this type of topics, represented by the five-point Likert scale, Cronbach's alpha scale, the arithmetic mean, the standard deviation, and the T-test . The study reached a number of results, the most prominent of which was that there is a positive impact of implementing the electronic banking system on the functional and financial performance in the Libyan banking sector, which is fully consistent with the first and second hypotheses of the study . One of the most important recommendations of the study is the necessity of adopting intensive and modern training methods for the staff to develop their skills in order to benefit from these competencies in a distinguished pioneering manner, as well as creating a database for the problems and emergency disruptions that occur in the electronic banking system on the one hand, and the package of procedures and methods that have been adopted and followed to confront and address these problems if they occur again on the other hand.