English Language Needs for Banking Sector Employees in Libya
DOI:
https://doi.org/10.37375/sujh.v11i2.253Keywords:
banking sector, language skills, language needs, needs analysis(NA)Abstract
This study aims to investigate to what extent banking and finance employees need English language skills during working hours in the Libyan banks. It also aims to find out which skill of the four language skills is the most important to be used, and which one is the most difficult. It is also aims to find out the need of bank employees for English language training courses. The study was carried out in The Institute of Banking and Fiscal Studies which is affiliated to the Central Bank of Libya. The participants of the study were 80 banking employees working in different Libyan banks with different job positions. The data of the study was collected through a questionnaire to identify English skills they need in their job, and their desire for taking an English training courses. The findings revealed that the most important skill is writing closely followed by speaking and the most difficult skill is speaking closely followed by writing. Additionally, the employees need to participate in English language training courses, especially about productive skills
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